Achieved by startrescue.co.uk which is a trading style of Call Assist.
Specialists in providing vehicle assistance services in the UK and Europe
We are currently recruiting for a number of key roles across the Call Assist group.
If you would like to join an ambitious, customer focused team, then please consider applying for one of the vacancies on offer across our brand portfolio.
Call Assist Ltd
Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident.
Call Assist is the largest, truly independent vehicle assistance provider in the UK. Working with a network of over 425 approved vehicle recovery operators throughout the UK, we provide breakdown assistance and accident recovery services for a number of leading brands as well as operating our own commercial breakdown brands - Start Rescue and GEM Motoring Assist.
Having grown steadily since forming in 1998, Call Assist now has over 2 million policyholders with breakdown cover and millions more customers rely upon Call Assist for roadside vehicle recovery services following an accident.
Vacancies
Underwriter
We are proud of our business and rely upon service excellence as well as good governance, whilst we continue to develop our business. With a proven formula and thanks to our team of c.400 employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners. We now wish to appoint an Underwriter to become part of our Sales Team. If you would like to be a part of a continuing success story and would like to join our journey with a friendly and ambitious team supporting you, then then apply now by providing your CV with a covering letter.
28/02/2026
The working hours for this position are 37.5 hours per week, Monday to Friday. The role is based in our Colchester City Centre office but flexible working arrangements will be considered if needed. The specific job title and remuneration package will be dependent upon experience.
Investigator
To help us to provide the very best service, we are looking for an Investigator to join our Customer Service department in our Colchester office.
06/02/2026
The working hours for this position are Monday to Friday 9am to 5:30pm.
Start Rescue
Start Rescue is a trading brand of Call Assist Ltd.
Providing an efficient and competetively priced nationwide and European breakdown service, Start Rescue has been named a Which? Recommended Provider since 2019.
Vacancies
Customer Service Representative
Start Rescue is a very successful breakdown provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We win awards for the services we provide our customers and have also been endorsed as a Which? Recommended Breakdown Provider since 2019. Being first point of contact to our customers we are looking for friendly, professional, versatile customer service representatives who have the ability to answer customer’s enquiries to a great standard, assist with sales enquiries, policy amendments, and other office-based duties. This is an exciting and varied role, providing the chosen applicant the opportunity to become an integral part of the Start Rescue team.
06/02/2026
Various shifts available
Firebolt
Part of the Call Assist Group, Firebolt Technologies provides bespoke software solutions to meet the business needs of our clients. We specialise in providing Microsoft Azure Cloud solution promoting and utilising its security, automation, resilience, and sustainability.
Our teams' background in insurance and developing a range of white label services for Call Assist, places us in a unique position to work with other companies who need to upgrade from legacy systems and improve their software for the modern day.
Vacancies
There are currently no vacancies available.
Retention Statement
Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.
All job applications will be held on our records for a period of 3 months in the strictest of confidence and not shared with any other business or organisation.
If you wish for your personal and sensitive data to be removed from our systems earlier, please email humanresources@call-assist.co.uk